Is your Jaybird connected to both earbuds correctly? If you’re having trouble connecting your earbuds, here are some troubleshooting tips for identifying the problem. 

Identifying the Problem 

The first step in troubleshooting any problem is to identify what’s causing it. In this case, the most likely culprits are a faulty connection or a drained battery. To check if it’s a connection issue, try plugging and unplugging the earbuds several times to ensure they’re making a secure connection. If that doesn’t work, then it may be an issue with the battery. Try charging them for at least an hour before using them again to make sure they have enough juice. 

If neither of those two solutions works, then there could be more serious issues with your Jaybirds that require professional attention. For example, if there is physical damage to the earbuds or their wiring, then they won’t connect properly no matter how many times you try and re-establish the connection. In this case, you’ll need to contact Jaybird customer service for further assistance. 

Resetting Your Earbuds 

If none of these solutions work, then you may need to reset your earbuds entirely and start from scratch. To do this, hold down both buttons on each bud simultaneously for 10 seconds until you hear a series of beeps indicating that they’ve been reset successfully. Once it has been reset, try connecting them again and see if that resolves your issue. 


No one likes having problems with their technology—especially when it comes to something as important as audio quality! But don’t worry; with these simple steps and troubleshooting tips, you should be able to get your Jaybird earbuds up and running again in no time! If all else fails, customer service is always available to help diagnose any more complex issues so don’t hesitate to reach out if needed! Good luck!


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